THE HOUSE
OF BAMBOO

Coolangatta - Street Eats - Basement Beats -  Coolangatta - Asian Fusion - Retro Cool -  Coolangatta - Cocktails - Tropical Party -

THE HOUSE OF BAMBOO - 2025 ©

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Last Updated: June 2025

The House of Bamboo (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, make an event enquiry, submit a job application, engage with our chatbot, or contact us through any digital form.

1. What Information We Collect

  • Name and contact details (email, phone number)
  • CV/resume (if submitted for job applications)
  • Availability and role preferences (for recruitment)
  • Event type, guest numbers, and preferences (for function enquiries)
  • IP address and device/browser information

2. How We Collect It

We collect your information through:
  • Online forms (e.g. contact, job application, function booking)
  • Chatbot interactions (BambooBot)
  • Email newsletter signups
  • Analytics tools like Google Analytics

3. Why We Collect It

  • To respond to general enquiries, job applications, and event booking requests
  • To process job or event-related submissions efficiently
  • To improve our services and understand customer needs
  • To send updates or promotional emails, if you opt in
  • To comply with legal obligations

4. How We Protect It

Your data is stored securely and only accessed by authorised staff. We follow best practices to prevent unauthorised access, disclosure, or misuse of your information.

5. Your Rights

You can request access to, correction of, or deletion of your personal data by contacting us at hello@the-house-of-bamboo.com.

6. Updates to This Policy

This Privacy Policy may be updated occasionally. The latest version will always be accessible on our website with the current revision date.
Last Updated: June 2025

At The House of Bamboo, we are committed to ensuring our venue and digital experiences are accessible and inclusive for all guests and applicants, regardless of ability or background.

1. Website Accessibility

We aim to make our website user-friendly and easy to navigate for all visitors. Our design incorporates clear contrast, legible fonts, and keyboard navigation support where possible. If you encounter any barriers or have difficulty accessing content, please let us know so we can improve.

2. Venue Accessibility

We strive to make our physical venue welcoming to all guests. If you or someone in your party requires step-free access, accessible seating, or has specific needs, please contact us in advance and we will do our best to accommodate.

3. Employment Inclusivity

We are an equal opportunity employer and encourage applications from individuals of all abilities. If you need assistance with the job application process or would like to request accommodations, please reach out to our team directly.

4. Feedback & Contact

If you have feedback on how we can improve accessibility across our spaces or digital channels, please email us at info@the-house-of-bamboo.com.

Your input is valued and helps us do better.
Last Updated: June 2025

We value your privacy and want you to feel confident when contacting us through our website. Whether you’re booking a table, enquiring about an event, or just saying hello — here’s what you need to know:

1. Information You Provide

When you submit a contact form, we collect the details you provide — typically your name, email address, phone number, and your enquiry message. This helps us respond accurately and provide the best possible service.

2. How We Use Your Details

We use the information solely to respond to your request. Your message may be shared internally with the relevant team (e.g. events, reservations, or management) to assist with your enquiry.

3. Consent & Opt-In

By submitting a contact form, you consent to us using your details to respond. If you’ve opted in to receive updates or promotions, we may also contact you occasionally with relevant content. You can unsubscribe at any time.

4. Data Storage

Form submissions are stored securely and only accessible by authorised team members. We do not sell, rent, or share your personal information with third parties for marketing purposes.

5. Questions or Concerns

If you have any concerns about how your information is used, or would like it removed from our system, please email us at info@the-house-of-bamboo.com.

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What's On in the Underground?

DJ

DJ's

See who's Spinning the Wheels of Steel

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Late-night vinyl, dirty basslines, and disco flashbacks –  From deep house, Lo-Fi, to electro funk, our DJ’s keep the beats coming just as fresh as our Bao’s.

The steel wheels are spinning every weekend ’til the room sweats neon. Curated sets from local legends and underground icons!

Velvet grooves. Bamboo beats. Voices that linger like the sizzling heat of our hibachi grill – From slow-burning soul to stripped-back acoustic sets or lo-fi jazz nights, our live sessions cut through the noise with raw energy and rhythm. It’s sound served intimate — unplugged, unexpected, and always under neon lights

LIVE

LIVE MUSIC

Check Out the LIVE MUSIC Line Up

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EVENT

EVENTS

For Upcoming Events

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Not just dinner.

Not just a night out.

Immerivedining parties, vinyl brunches, karaoke bangers, and seasonal takeovers…

When the lanterns glow red, something unforgettable is going down.

"Live Music, Lo-Fi, Deep House to Disco, it’s never just dinner...

DJs, Live Sets, and Late-Night Fun fill the week, we bring the Dumplings and...

You Bring the vibe!"